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Re-engineering government digital infrastructure to lock in digitalisation gains

09 Aug 2021 | BY KOK PING SOON, THE BUSINESS TIMES

DIGITAL technology has played a significant role in Singapore's ongoing fight against Covid-19. Our investment in re-engineering the government's digital infrastructure has paid off in enabling a swift response to the pandemic.

In short order, we managed to roll out the Gov.sg WhatsApp channel, GoWhere websites, SafeEntry, and the TraceTogether app and token, among others.

As we are now in the second year of the pandemic, the "new normal" has simply become "the normal". This "normal" is now far more tech-driven.

People's relationships with technology have deepened as larger segments of the population come to rely on digital connections for work, education, healthcare, daily commercial transactions and essential social interactions. We are getting into a "tele-everything" world.

ARTICLE BY THE BUSINESS TIMES

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